If you click on the Download link and the download starts, but then actually stops (not just takes a long time), you may have lost your dialup connection and should try connecting again. (Normally you will get a message saying you have lost your connection).
Depending on how your Acrobat program is set up, once the Newsletter is downloaded, you will either:
1) See a window asking
if you want to View or Save the file to your
2) Acrobat will
automatically open with the Newsletter loaded into the
If Acrobat opens but the Newsletter file does not appear even after allowing enough time for this file to load:
1) Check your Windows
Desktop to see if the file has been saved there.
2) If you still can't open the file, you may not have sufficient memory (RAM) on your machine to open a 2 MB file. Try closing all programs (if you are running a virus protection program, temporarily suspend it.), reboot and open the file with no other programs running other than Acrobat. If this doesn't work, then you just don't have enough memory for opening the file.
IF ALL ELSE FAILS...
Due to different browser types, browser
settings, or "association" with the file type (especially in browsers
provided by AOL), you may have to manually save the file first to your hard
drive, then open Acrobat, then load the file into Acrobat from the Acrobat program itself.
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